1. Acceptance of Terms

By accessing or using the United Defense Tactical website, submitting forms, scheduling training, participating in training, or visiting any United Defense Tactical location, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you may not use our website or services.

These Terms apply to all company owned and independently operated franchise locations operating under the United Defense Tactical brand.

2. Description of Services

United Defense Tactical provides training and related services, including but not limited to:

Firearms training

Self defense training

Simulator based training

Tactical instruction

Safety and situational awareness training

Services may be provided through company operated locations or independently operated franchise locations using the United Defense Tactical brand.

Training opportunities scheduled through our website are offered at no cost. Submitting a form or scheduling a training session does not guarantee eligibility to participate.

3. User Responsibilities

When using our website or services, you agree to:

Provide accurate and complete information when submitting forms or scheduling training

Use our services only for lawful purposes

Follow all safety instructions and facility rules during training

Accept responsibility for activity conducted under your submitted information

Failure to follow safety instructions or facility rules may result in removal from training.

4. Training Eligibility

Participants must meet the following eligibility requirements:

Individuals must be 21 years of age or older, or

18 to 20 years of age with a parent or legal guardian present

Submitting a form or scheduling an appointment does not guarantee eligibility to participate in training.

United Defense Tactical reserves the right to deny or discontinue participation if eligibility or safety requirements are not met.

5. Communications Consent

By submitting your contact information through our website or other registration methods, you consent to receive communications from United Defense Tactical and authorized United Defense Tactical franchise locations.

Communications may include:

• Phone calls
• SMS text messages
• Emails
• Voicemail messages
• Automated communications
• These communications may relate to:
• Training inquiries
• Scheduling assistance
• Appointment confirmations and reminders
• Follow up communications
• Customer support
• Training related updates
• Promotional offers or informational communications related to training opportunities

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply.

6. Automated Communications and Artificial Intelligence

United Defense Tactical may utilize automated communication technologies to assist with customer service, appointment scheduling, and follow up communications.

These systems may include:

Artificial intelligence voice calls

Automated dialing systems

SMS automation platforms

Prerecorded voice messages

Ringless voicemail technology

Automated communications may be triggered after form submissions, appointment scheduling activity, missed appointments, or follow up sequences.

Certain communications may be recorded or logged for quality assurance, compliance, and training purposes.

7. Opt Out and Do Not Contact Requests

Users may opt out of SMS communications at any time by replying:

STOP

For assistance, users may reply:

HELP

Users may also request removal from communications by contacting United Defense Tactical directly or verbally requesting removal during a call.

When a user requests removal from communications, their information may be placed on an internal Do Not Contact list. Once placed on the Do Not Contact list, automated communications will no longer be sent.

8. Franchise Location Communications

United Defense Tactical operates through a network of company owned and independently operated franchise locations.

Communications may be sent by United Defense Tactical corporate systems or by authorized franchise locations operating under the United Defense Tactical brand.

All locations operate under centralized compliance policies established by United Defense Tactical corporate.

9. Acceptable Website Use

Users agree not to misuse the United Defense Tactical website or related systems. Prohibited activities include but are not limited to:

Attempting to gain unauthorized access to website systems

Interfering with website functionality

Attempting to collect or harvest data from the website

Introducing malicious software or attempting to compromise system security

United Defense Tactical reserves the right to restrict access to users who violate these provisions.

10. Intellectual Property

All website content, training materials, branding elements, logos, graphics, software, and proprietary training methodologies are owned by United Defense Tactical or its licensors.

These materials may not be copied, reproduced, distributed, modified, or used without prior written permission.

Unauthorized use may result in legal action.

11. Disclaimer of Warranties

Services and website content are provided on an "as is" and "as available" basis.

United Defense Tactical makes no warranties, express or implied, regarding:

Website availability

Service continuity

Accuracy of website content

Fitness for a particular purpose

Training and tactical activities involve inherent risks.

Participation in training is voluntary and undertaken at the participant's own risk.

12. Limitation of Liability

To the fullest extent permitted by law, United Defense Tactical, its officers, employees, contractors, affiliates, and franchisees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or services.

This limitation applies even if United Defense Tactical has been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold harmless United Defense Tactical and its affiliates, franchisees, officers, employees, agents, and representatives from any claims, liabilities, damages, losses, or expenses arising from:

Your use of our services

Your violation of these Terms

Your violation of applicable laws or regulations

14. Force Majeure

United Defense Tactical shall not be liable for any delay or failure to perform services resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, facility closures, power outages, equipment failures, or other unforeseen events.

15. Governing Law and Venue

These Terms are governed by the laws of the State of California.

Any disputes arising under these Terms shall be resolved in the courts located in Orange County, California.

You agree to submit to the jurisdiction of those courts.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and United Defense Tactical regarding the use of our website and services.

18. Changes to Terms

United Defense Tactical reserves the right to modify these Terms at any time.

Updated Terms become effective immediately upon posting on the website.

Continued use of the website or services after updates are posted constitutes acceptance of the revised Terms.

19. Contact Information

All legal, compliance, and customer service inquiries may be directed to:

United Defense Tactical

Customer Support

Email: support@uniteddefensetactical.com

Phone: 949 612 2711

Mailing Address

United Defense Tactical Corporate Office

1011 Brioso Dr., Ste. #107

Costa Mesa, California

United States

This contact information applies to all United Defense Tactical locations.